Ace Hardware

Ace Hardware is a retail cooperative based in the United States that specializes in selling hardware and home improvement products. The company was founded in 1924, and it operates over 5,000 stores across the United States and in more than 70 countries worldwide. Ace Hardware's headquarters are located in Oak Brook, Illinois, a suburb of Chicago. The company has a strong focus on customer service and offers a wide range of products, including tools, paint, lawn and garden supplies, plumbing and electrical equipment, and home goods. Additionally, Ace Hardware provides services such as key cutting, screen repair, and propane tank refills. On a global scale, Ace Hardware operates through a variety of formats, including independently-owned stores, Ace Hardware Express stores, and Ace Hardware City stores. The company also has partnerships and joint ventures with retailers in international markets, such as the partnership with Emtek in Indonesia and the joint venture with Groupe Adeo in France. In terms of market position, Ace Hardware is one of the largest hardware retail chains in the United States. It is known for its high-quality products and trusted brand reputation. While it faces competition from other large retailers like Home Depot and Lowe's, Ace Hardware distinguishes itself by offering a more personalized shopping experience and a focus on local communities. Over the years, Ace Hardware has experienced significant growth and success. Some noteworthy achievements and events include being named the Highest in Customer Satisfaction Among Home Improvement Retail Stores by J.D. Power in 2019 and launching a new store format called Ace Hardware Paint Studio in 2020, which offers an expanded selection of paint and related products.